RETURN AND EXCHANGE INSTRUCTIONS
If a product ordered is defective upon delivery, you may send us an email to jiaxun2023@Outlook.com within 30 days of purchase, including the order number and defect details.
One-year Limited Warranty, Replacement If Damaged: A Worry-free Shopping Experience
If the product is defective and broken, we will gladly replace it for you, and the warranty lasts for 1 year from the original purchase date. For exchanges older than 30 days and for any reason, the flat shipping fee is $7.99. Shipping costs will vary for different countries or for customers seeking expedited shipping options.
We will guarantee this item to be free from defects for 1 year from the original purchase date. Our warranty does not provide protection for items that have not been properly maintained. If we do not have the same item in stock, we reserve the right to ship you a similar item of the same value. MOIOHEEY reserves the right to decide whether to approve or reject a return request.